Reply from StubHub UK. I have tried signing out, I have deleted and reinstalled the app, I have tried everything I can think of. Ebay/stubhub does not have a cash flow problem. and refund me. Often just hours before the event is to start, StubHub will send customers emails telling them a sale has fallen through. Clearing your Internet browser's cache and cookies can solve common website problems. by CameronJ. Stubhub does not care about their customers at all. I have been looking for a wheelchair access ticket with the required companion ticket; these tickets disappeared very quick on the main ticket site. Here's what we advise you to do if there are problems with your StubHub coupon code: Check the terms to see if this code is only valid for new StubHub customers, in case you are a returning customers. I didnt get a choice in the matter. StubHub updated their policy today. paid for it. i had no problems with stubhub, was an easy process from start to finish Useful. StubHub.com and StubHub Community's sign-in process is a single sign-on. Get Going. You can find my full code on GitHub. This sounds pretty straight forward and I should be able to use StubHub’s API to gather this information. Hello DF, Many thanks for your feedback. I contacted their support line and had a pleasant interaction with a service rep and gave all of my credit card information. By using this site, you agree to our use of cookies. Sign In. 0 Likes Reply. Refunds are available on canceled and non-rescheduled events. Welcome to StubHub Community! Showing results for . You can also expect good customer service until your event is over. How to list Mobile transfer tickets on StubHub. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! I received another email from StubHub later that day to say that the tickets hadn’t been sent and weren’t available after all. 198 online. Sometimes vouchers are only valid for first time purchases. AXS.com connects fans with hot tickets to top live music concerts, sports, arts, family, circus events shows and festivals by top promoters like Goldenvoice and AEG Live at top venues across the world like the O2, LA Live, Nokia Theatre, Staples Center and Sprint Center Uploading PDF tickets to a StubHub listing or sale. Buy and sell your tickets for sports, concerts, theatre and more, both quickly and safely at StubHub. They have a trust problem with their public. My problem is I have a ticket to see The Killers at the Riverside in June but because of the situation at the moment the date is going to be moved. StubHub's president: How the coronavirus is impacting events. In the words of StubHub themselves, ‘StubHub is the world’s top destination for ticket buyers and resellers’. No problem at all, completely understandable. Chargebacks and Refunds How to Get a Stubhub Refund. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! 1814 Accepted solutions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Buying and Purchased tickets. The output product from the contractor’s tool is a simple flat file with event, venue information, and all the tickets currently listed for sale with seat information, quantity, and prices. Share. The response from stubhub about paying delivery fees is simply false. Approximately two and half hours later she received another email from StubHub saying the tickets needed to transferred etc. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. a few weeks later got a call from Stubhub being really bossy telling me the person who put the ticket on had made a mistake and ment to put it on for £500. Many of the problems that StubHub customers complain about wouldn't be so bad if the company's customer service reps didn't handle them so poorly. 2882 Posts Selling Tickets. 0 Likes; 0 Replies; 9045 Views; How to Add Favorites to the StubHub App. At StubHub, our mission is to bring the joy of live to fans globally. Please help ‎12-25-2018 04:19 PM. Share. Turn on suggestions. StubHub have different domain extensions and websites depending on where you reside. Login Listings Purchases Sales Payments Account information Addresses Logout Search events. StubHub is an online ticket marketplace where sellers can offer tickets to potential buyers for a range of events. Browse the forums. A fully online and mobile company, StubHub focuses on technology and innovation to … I bought a paul McCartney Ticket for £50 from Stubhub. Stubhub prevented me from having access to a ticket that i purchased as a guest by still requiring i login to an old unaccessible account of mine. You've already flagged this Katie 1 review. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! Did you mean: Join the Community / Sign in. Discover millions of live events, receive alerts when your favorites hit the road, and checkout with ease with your Ticketmaster account. Reply. Reselling tickets bought on StubHub. Useful. Trending Questions. Reply. It'll sign you out of any sites you're currently logged in to. Search instead for . Some StubHub codes require that you pay using ApplePay. Pinned. If... Last updated 03-05-2019 | Posted in Account and Settings. Great customer service! My bad review and moan is regarding the completely dishonest resale of tickets to the London Series with the NY Yankees and the Boston Red Sox. StubHub was first mentioned on PissedConsumer on Nov 26, 2007 and since then this brand received 179 reviews.. StubHub ranks 17 of 195 in Tickets category. My Order #: 176744395 by CameronJ. 4 Likes; 67 Replies; 27935 Views; Getting Paid for Selling Tickets! Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of the ticket. Request and Get a StubHub Refund Right Now. Do you have a customer service? DO NOT use StubHub to sell your tickets: they will try to keep your money and avoid paying out. Recently I made a purchase through StubHub and realized I made a mistake when purchasing. Entering barcodes on StubHub listings or sales . The next email that I received one month later stated that my debt had been turned over to a collection agency. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. StubHub No Refunds ! This site uses cookies to enhance your browsing experience. Initial Problem. | At StubHub, our mission is simple: bring the joy of live to fans globally. Login Listings Purchases Sales Payments Account information Addresses Logout Search events. If there is any problem with the buyer's payment, StubHub absorbs all losses, thereby protecting the seller from any loss or inconvenience. The difference between deactivating and deleting a listing. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. StubHub | 34,087 followers on LinkedIn. So I start by doing some homework. However if you want the ticket to appear on Stubhub for a specific price (either lower than other tickets of the same type or just at so called 'face value') then you have to take into account the additional 18% buyer fee that Stubhub will add on to your price. If you need to make an ApplePay account, then do that before you pay. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! This is a fancy word for saying they will help you should you have a problem. They also have a 100% guarantee on your tickets. Recent recommendations regarding this business are as follows: "Avoid Stub Hub! Puzzled by this email,, she found out that the original tickets did post, it was glitch in their system, StubHub says there was not, and now we were on the hook for two additional tickets to sale to Lee Brice. (3) At no point does StubHub tell you what this difference is - you have to log out of Stubhub, find your listing and calculate the difference between the price a buyer pays and what the seller receives. Cameron, my problem is not mentioned here. StubHub is the world's top destination for ticket buyers and resellers. StubHub provides fan protection. Solve This Problem For Me. Coronavirus update. The sign-in info you enter for StubHub.com is the same for StubHub Community. I would give them zero stars if there… I would give them zero stars if there was an option. Regards, Team StubHub David 1 review. Yes, we have support around the world. StubHub notes it was the first to offer the 120% credit for canceled purchases. These events are sports, music and theatre. I have used StubHub previously yo buy tickets to a Boston College FBs game with no problems. Prices may be higher or lower than face value. This made me miss a majority of the event trying to figure out the issue and having to buy another ticket from the venue at double the price. I am trying to post my 2 tickets for the Titans for sale and as I enter the info and put in my ticket info then the app closes and I have to start over and can not get past that point. Arbitration is a way to get a satisfactory solution to your problem with StubHub without suing them. Arbitration makes StubHub work with a neutral third party to whom they are legally bound to listen and resolve your issue fairly. My experience: I successfully sold 2 x tickets on the site on 8th November (having set up a selling account with no problems highlighted) and I was told to expect payment in 7-10 days. Old policy: StubHub has historically refunded buyers for canceled events before collecting money from sellers, while also paying sellers for ticket sales before events actually happen. We know y... Last updated Saturday | Posted in Selling Tickets. cancel. New buyer policy: Two weeks ago, buyers were being offered (1) a refund or (2) a coupon valued at 120% of their order once an event was officially canceled. Postponed or rescheduled events. 71880 members. I see on Trustpilot I am not the only person unhappy with StubHub customer service. Pinned. StubHub is an eBay company that began selling and reselling event tickets in 2000. By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. SeekGeek has its own guarantee. 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